Support

We're here. Hi.

If you're on this page, something probably broke, confused you, or sparked an idea. All three help us. A real person reads everything that comes through.

Prefer plain email? [email protected]
Free.
The whole app, plus support. No "pro plan" for replies.
Read by a human.
Not a bot. Not a queue. Us, with coffee.
Usually within a day.
Sometimes faster, occasionally later. We'll always reply.

Tell us what's up.

The more specific you are, the faster we can help. None of this is logged anywhere except our inbox.

What kind of message?
Pick the closest. We're not strict about it.
So we can write you back.
We only use your email to reply. No newsletter. No sharing. Ever. See our privacy policy.
Self-serve

You might find this faster.

A few common ones.

Ideas

Got an idea? Send it.

Right now, every feature in PoopJob came from our own newborn nights. Screen-stays-on during feeds, one-tap diapers, the night-window setting. We built them because we needed them. Your needs are going to be different from ours. We want to know what they are.

We can't promise to build everything. We read every suggestion, and the ones that come up again and again tend to win. Even half-formed ones. The "this is probably stupid, but…" kind are usually the good ones.

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