Support
Need help with PoopJob? We're here. Reach us at [email protected]. We aim to respond within 2 business days.
This page will include a structured FAQ covering the most common questions: how to export your data, how to add a second caregiver, how to delete your account, and what to do if the app isn't syncing.
This section will describe how to report a bug or request a feature. We read every message and prioritise based on impact and frequency.
This section will cover account and billing questions — including how to cancel, how to request a refund, and how to transfer data if you switch devices.
This section will explain our response time commitments and what to do if you have an urgent issue, such as being locked out of your account.
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